Support - GPS Navigation for Dummies

The GPS Navigation For Dummies Device

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Frequently Asked Questions

1. How can I get updated map?
The map coming with the new GPS Navigation For Dummies device is a recent release available from the map providers who release the map periodically. Changes to streets and roads can be found everyday. We will offer the updated map to customers on pre-loaded SD card initially. Please contact our customer service or sales to buy the latest map.

2. Can I use the GPS Navigation For Dummies device right after receiving it?
Yes. The device coming with the battery partially charged. Most of the time, you want to use the device in the vehicle, you can start to use the device with the vehicle charger connected after the device is installed in the vehicle.

3. Where can I buy the A/C charger and extra vehicle charger my device?
Please contact our sales or customer service to buy the device chargers. The accessories are available online.

4. How many stop-overs can be supported by the device?
You can pre-enter six stop-overs into GPS Navigation For Dummies device before you go. The device will guide you through all the stop-overs in the order of the stop-overs entered.

5. How can I get the updated navigation software?
If the updated software is available, we will offer the updated navigation software to our customers in SD card initially. Please contact our customer service or sales to buy the updated software.

6. What formats are supported by the GPS device for the digital music, video, picture and e-Book applications?

Music: wma
Video: wmv
Picture: bmp, jpg, gif
e-Book: txt

7. How to download digital music, video and picture files into the GPS Navigation For Dummies device?

Warning: We strongly recommend that costomers use a separate & clean SD card for storing the digital music, picture and video files. SD card can be purchase from most of electronics stores.

Method 1: Using the GPS device USB plug & play to download the files

Please make sure that the separate & clean SD is in the GPS device before following the steps below:

Using the device USB plug and play feature: Connect the device to the PC via a USB cable. The device supports the USB plug and play. A connection should be made and the device SD card can be accessed from the PC as a removable USB disk.
Using the USB-SD card adapter: You can use a USB-SD card adapter (not included in this product package; can be purchased from electronics stores) for downloading the files on your PC to the SD card. To do so, please follow the following steps:

Method 2: Using a SD card reader to download the files

Exit the navigation application if it is running on the device
Unplug the SD card from the device
Plug the SD card to the SD card reader
Plug the SD card reader to a computer that is enabled to support the USB plug & play feature
Download the files to the SD card
Safely unplug the SD card reader and take the SD card out from the SD card reader
Plug the SD card back to the GPS Navigation For Dummies device
These files can be accessed from the GPS device applications

8. Where can I get technical support?
Please call customer service line 888-403-9477 or 248-853-9477 to get technical support or send email to support@gpsnavigationfordummies.com.


			*The GPS Navigation For Dummies Device* *Navigation Software and Map Data* *Maintenance* *Frequently Asked Questions* ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ *Frequently Asked Questions* 1. How can I get updated map? The map coming with the new GPS Navigation For Dummies device is a recent release available from the map providers who release the map periodically. Changes to streets and roads can be found everyday. We will offer the updated map to customers on pre-loaded SD card initially. Please contact our customer service or sales to buy the latest map. 2. Can I use the GPS Navigation For Dummies device right after receiving it? Yes. The device coming with the battery partially charged. Most of the time, you want to use the device in the vehicle, you can start to use the device with the vehicle charger connected after the device is installed in the vehicle. 3. Where can I buy the A/C charger and extra vehicle charger my device? Please contact our sales or customer service to buy the device chargers. The accessories are available online. 4. How many stop-overs can be supported by the device? You can pre-enter six stop-overs into GPS Navigation For Dummies device before you go. The device will guide you through all the stop-overs in the order of the stop-overs entered. 5. How can I get the updated navigation software? If the updated software is available, we will offer the updated navigation software to our customers in SD card initially. Please contact our customer service or sales to buy the updated software. 6. What formats are supported by the GPS device for the digital music, video, picture and e-Book applications? Music: wma Video: wmv Picture: bmp, jpg, gif e-Book: txt 7. How to download digital music, video and picture files into the GPS Navigation For Dummies device? Warning: We strongly recommend that costomers use a separate & clean SD card for storing the digital music, picture and video files. SD card can be purchase from most of electronics stores. Method 1: Using the GPS device USB plug & play to download the files Please make sure that the separate & clean SD is in the GPS device before following the steps below: Using the device USB plug and play feature: Connect the device to the PC via a USB cable. The device supports the USB plug and play. A connection should be made and the device SD card can be accessed from the PC as a removable USB disk. Using the USB-SD card adapter: You can use a USB-SD card adapter (not included in this product package; can be purchased from electronics stores) for downloading the files on your PC to the SD card. To do so, please follow the following steps: Method 2: Using a SD card reader to download the files Exit the navigation application if it is running on the device Unplug the SD card from the device Plug the SD card to the SD card reader Plug the SD card reader to a computer that is enabled to support the USB plug & play feature Download the files to the SD card Safely unplug the SD card reader and take the SD card out from the SD card reader Plug the SD card back to the GPS Navigation For Dummies device These files can be accessed from the GPS device applications 8. Where can I get technical support? Please call customer service line 888-403-9477 or 248-853-9477 to get technical support or send email to support@gpsnavigationfordummies.com.

			HOME \| SUPPORT \| SALES \| CONTACT US \| SITE MAP For Dummies, the Dummies Man logo and related trademarks and trade dress are registered trademarks of Wiley Publishing, Inc. Used By License.